Privacy Policy

Privacy Policy for Trident Painting LLC
Last updated: 03/01/2025

At Trident Painting LLC (“we,” “us,” or “our”), accessible from https://tridentpaintingllc.com/, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website. By using our website, you consent to the data practices described in this policy.

1. Who We Are

Our website address is: https://tridentpaintingllc.com/. We specialize in painting services, and this policy outlines how we handle any personal information we collect from visitors and users of our website.

2. Information We Collect Through Our Contact Page

We provide a contact form on our website to help you request estimates or ask questions about our services. The information collected on this page may include:

• Name
• Email
• Phone
• Preferred Start Date (if requested)
• Referral Source (if requested)
• Details about your project (e.g., interior painting, exterior painting, drywall repairs, deck/fence staining, cabinet painting, pressure washing)
• Any files or images uploaded (e.g., photos of the project area)

When you fill out and submit our contact form, we also automatically collect certain metadata, such as:

• IP address (used for spam detection, security, and analytics)
• Browser user agent string (helps with spam detection and technical troubleshooting)

We use this data to respond to your inquiries and provide you with relevant information regarding our services. By submitting information through our contact page, you consent to our collection and use of your data for the purposes described in this policy.

3. Comments

If our website allows comments on certain pages or posts, the following applies:

• We collect the data shown in the comments form, plus the visitor’s IP address and browser user agent string to help with spam detection.
• An anonymized string created from your email address (a “hash”) may be provided to the Gravatar service to see if you are using it. You can view Gravatar’s privacy policy here: https://automattic.com/privacy/. After your comment is approved, your profile picture (if applicable) is visible to the public in the context of your comment.

4. Media

If you upload images to our website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to our website can download and extract any location data from images uploaded on the site.

5. Cookies

5.1 Comment Cookies

If you leave a comment, you may opt in to saving your name, email address, and website in cookies. These cookies are for your convenience, so you do not have to fill in your details again when you leave another comment. These cookies typically last for one year.

5.2 Login Cookies

If our website has a login area:

• We may set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
• Upon logging in, we may set cookies to save your login information and screen display choices. Login cookies typically last for two days, while screen options cookies may last for one year.
• Selecting “Remember Me” keeps your login active for two weeks. Logging out removes the login cookies.

5.3 Post-Editing Cookies

If you edit or publish an article, an additional cookie may be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It usually expires after one day.

6. Google Analytics

We may use Google Analytics to collect information about how visitors use our website. Google Analytics uses cookies and similar technologies to help us analyze website traffic and improve user experience. The data collected may include:

• Your IP address (which may provide general location information)
• Pages visited on our website
• Time spent on each page
• Links clicked and referral URLs
• Browser type and version
• Operating system and device information

By using our website, you agree to the processing of your data by Google in the manner described in Google’s Privacy Policy: https://policies.google.com/privacy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on here: https://tools.google.com/dlpage/gaoptout.

7. Embedded Content from Other Websites

Articles or pages on our site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if you visited those external websites directly.

These third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content. This may include tracking your interaction if you have an account and are logged in to that third-party website.

8. Who We Share Your Data With

We do not share, sell, or rent your personally identifiable information with outside parties unless required by law or with your explicit permission. If you request a password reset (where applicable), your IP address may be included in the reset email.

9. How Long We Retain Your Data

• Comments: If comments are available, the comments and their metadata are retained indefinitely. This allows us to recognize and approve follow-up comments automatically rather than holding them in a moderation queue.
• User Accounts: For users who register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
• Contact Form Submissions: Data you submit through our contact form (including IP address metadata) is retained for as long as necessary to respond to your inquiry, for administrative or legal purposes, or to provide you with the requested services.

10. Your Rights Over Your Data

If you have an account on our site (where applicable) or have left comments, you can:

• Request an exported file of the personal data we hold about you (including any data you have provided to us).
• Request that we erase any personal data we hold about you.

This does not include any data we are obliged to keep for administrative, legal, or security purposes.

11. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service to ensure the security and integrity of our website.

12. Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on this page, and the updated “Last updated” date at the top of this policy will reflect the most recent revision.

13. Contact Us

If you have any questions about this Privacy Policy or wish to request further information about your personal data, please contact us at:

Trident Painting LLC
https://tridentpaintingllc.com/
Phone: (270) 993-1203
Email: james@tridentpaintingllc.com

By using our website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. Thank you for choosing Trident Painting LLC. We appreciate your trust in us and are committed to protecting your privacy and personal information.